The world is a dangerous and broken place. The pressures that are consistently heaved upon every leader has effectively destroyed countless lives, families, teams, organizations, and societies. Life’s reality is this: It is not a matter of if you will face a stressful or traumatic event; it is simply a matter of when. Have you built yourself and your team into a structure that can actually withstand what is about to fall upon you? Better yet, when damaged, can your structure become even stronger with every bit of pressure that is added to it? Acute and cumulative stress is part of your job, so failing to prepare for this inevitability creates an unnecessary and potentially catastrophic risk. Using the metaphor of an arch, and drawing upon the established research of positive psychology, strengths-based psychology, resilience, organizational health, and workforce development; this presentation deeply examines what makes an ARCH so stable and strong. Like an ARCH, humans are also compression structures. However, unless we get the design just right, there are external tensions pulling away at your ARCH that will cause it to collapse. This course will show you how to get the design of your ARCH just right so you can not only survive, but even thrive, through the next storm that is just waiting to take you out.
Do you feel like an island surrounded by a sea of rudeness and entitlement? It is not easy to maintain civility in an age consumed with spreading dark messages of separation and discouragement. Humans can be evil, but they also possess an enormous capacity for goodness. Given what you do for a living, you simply cannot afford to give into the darkness of incivility. If you do; you simply won’t last! This course exposes the darker side of the human condition, but it also provides hope. This course begins the only place where real change can occur; within you. This course provides effective strategies on how to identify your triggers, manage your emotions, deal with challenging people, and deliver outstanding customer service; all the time. These strategies not only work, but will also transform your personal and professional relationships. This class is for anyone in the business of dealing with people; so it’s for everyone.
Whether you are a supervisor, parent, coach, line-level employee, or teammate; you are a leader. As a leader, you should be preoccupied with three essential questions:
1) Why would anyone follow you?
2) What do followers actually need from you?
If you gave people what they need, might they begin to change the steady and current course of disengagement? Employee disengagement is plaguing or team and organizations. Contrary to what some might think, disengagement is not a generational problem; it is an organizational and cultural problem. We live in a deficit culture! We invest more time, money, and effort into showing people what is wrong them and trying to fix them rather than identifying and accentuating what is so right and brilliantly strong about them. Strength-Based Leadership gives the leader, the follower, and the organization what they tangibly need so they can maximize organizational health and performance.